Our VP of business development, Le Ann Morris, talked to Zachary Kulsrud of Dentistry IQ about credentialing and claims services in the new normal. Check it out below:
LeAnn Morris, vice president of business development for DentalXChange, answers our questions about credentialing and claims services in the new normal.
As many dental practices are forced to curtail patient visits to slow the spread of COVID-19, providers are more reliant than ever on their payer networks to maintain positive and timely cash flow. The situation highlights the need for web-based credentialing services that are accurate and efficient. We interviewed LeAnn Morris, vice president of business development for DentalXChange to learn more. Her company is a creator of electronic solutions for the dental industry, including the DDS Enroll web-based credentialing software platform. We discuss current credentialing trends, the pandemic’s impact on dentistry, and credentialing innovations dentists should watch out for in the near future.
DentistryIQ: During this period of disruption, many dentists and dental practices are reevaluating their vendors, systems, and value propositions. From a high-level view, what industry-wide credentialing trends are underway in dentistry? What is driving these trends, and why should dentists be paying attention?
LeAnn Morris: The main trend in credentialing is toward technology for providers and payers that is easy to use...